OpenAI’s viral AI-powered chatbot technology, ChatGPT, is now available in a more enterprise-friendly package.
Microsoft announced today that ChatGPT is generally available through the Azure OpenAI Service. Azure OpenAI Service is the company’s fully managed enterprise offering designed to provide enterprise access to his OpenAI technology with additional governance and compliance capabilities. Customers who should already be “Microsoft Managed Customers and Partners” can apply for special access here.
ChatGPT joins his other OpenAI development systems already provided by Azure OpenAI Service, such as GPT-3.5 for text generation, Codex for code generation and DALL-E 2 for image generation. Signed an exclusive agreement to commercialize OpenAI’s AI research. Apparently it pays off. Microsoft today announced that over 1,000 brands have registered with the Azure OpenAI service.
The Azure OpenAI Service variant of ChatGPT is priced at $0.002 per 1,000 tokens, or approximately 750 words, and will be charged for ChatGPT usage starting March 13. (ChatGPT consumes raw text represented as a series of tokens. For example, the word “awesome” is split into the tokens “fan”, “tas”, and “tic”.) This is Same price as ChatGPT for developers. The API he released on March 1st.
Eric Boyd, Microsoft’s CVP of AI Platforms, said in a blog post that customers of Azure OpenAI services can configure his ChatGPT responses “to their organisation.” This allows users to trick ChatGPT into answering questions in racist and sexist ways, fabricating without disclosing facts, or bypassing certain high-level security protections. This is an important clue because it is “Developers can build custom experiences [powered by ChatGPT] directly into their own applications, including enhancing existing bots to handle unexpected questions, summarizing call center conversations to These include expediting support resolutions, creating new ad copy with personalized offers, and automating the billing process,” Boyd wrote.
Despite ChatGPT’s more problematic aspects, adoption is growing rapidly. OpenAI has yet to provide API usage numbers, but as of December, his consumer-facing ChatGPT app is estimated to have over 100 million monthly active users. Brands like Snap and Quizlet have, or will soon, integrate it into their respective platforms. For example, Instacart says they use ChatGPT to create Ask Instacart. This is a tool that allows Instacart customers to get “buyable” answers based on product data from the company’s retail partners. Office Depot is building a ChatGPT-based chatbot specifically to support several internal business units in their human resources department.
In particular, business people seem to embrace it, which bodes well for adoption of Azure OpenAI services. According to a Fishbowl report that surveyed professionals at companies such as Bank of America, Amazon, and McKinsey, nearly 30% said they would use it to help with work-related tasks such as marketing and advertising, programming, consulting, and accounting. He says he teaches ChatGPT.
However, there was backlash from some employers. Wells Fargo is one of several companies that have reportedly imposed usage limits on ChatGPT due to productivity and compliance concerns.
